Terms of service
Last updated 11 October 2026
These terms are an agreement between Sligo Fones & Tech Limited (company number 807014), trading as FoneScope (“we”), and the business that creates a FoneScope account (“you”). FoneScope is sold to businesses, not consumers.
1. The service
FoneScope is software for checking, grading and certifying mobile phones: a website account, a Windows desktop app, phone test pages and an Android test app. Results depend on the phone, its software and how tests are carried out. FoneScope helps your staff inspect phones; it does not replace their judgement, and we don’t guarantee that a phone passing FoneScope’s checks is free of faults.
2. Your account
- You must give accurate details and keep your team’s passwords private.
- You’re responsible for everything done under your account, including by your staff.
- You must only test phones you are legally entitled to handle, and use IMEI checks for genuine trade purposes.
3. Free trial
New accounts get a free trial with the limits shown on the pricing page. When it ends you can choose a paid plan; if you don’t, your account becomes read-only and your data is kept for 90 days before deletion.
4. Plans, limits and payment
- Plans are monthly and priced per business. Each plan includes a number of phones per month — a phone counts once in the month it’s first added to your stock list; re-testing it is free.
- When your plan’s phones for the month are used, the Service stops adding new phones. You can buy extra phone checks in advance (by card or invoice) or upgrade your plan. Extra phone checks are used only after your plan’s monthly phones, do not expire while your account is open, and are not refundable. We never add charges for extra phones without you buying them.
- IMEI blacklist checks are provided from a third-party database. Each plan includes a number per month (unused ones don’t carry over); bought checks don’t expire. A check that returns no result isn’t charged.
- Prices exclude VAT, which is added where it applies. Card payments are taken in advance each month through Stripe. Invoices are payable within 14 days.
- If a payment is overdue, we may pause new phone checks until it’s paid. Your data stays safe while paused.
- We may change prices with at least 30 days’ notice by email. The new price applies from your next billing month after the notice.
5. Cancelling
You can cancel any time in Billing. Your plan runs to the end of the month you’ve paid for; we don’t refund part-months. You can download your data before and for 90 days after your plan ends.
6. Your data
The phones, results, customers’ certificates and staff details you put into FoneScope belong to you. We process them only to provide the service, as described in our privacy policy, which forms part of these terms and includes our data processing terms.
7. Acceptable use
Don’t misuse FoneScope: no attempts to break its security, resell access, test phones you know to be stolen, or use certificates to mislead buyers. We may suspend accounts that do.
8. Availability and changes
We work to keep FoneScope available and to improve it, but we don’t promise uninterrupted service. We may change features; we won’t remove a core feature you pay for without notice.
9. Liability
Nothing in these terms limits liability that can’t be limited by law. Otherwise, we aren’t liable for indirect or consequential loss, lost profits, or decisions made based on test results, and our total liability in any 12 months is limited to the fees you paid us in that period.
10. Law
These terms are governed by the laws of Ireland, and the Irish courts have jurisdiction.
Contact
Sligo Fones & Tech Limited, The Canopy Shopping Centre, O'Connell Street, Sligo, Ireland · support@fonescope.com